Privacy Policy

Our privacy policy discloses our practices for handling online personal and non-personal information. By accessing or using this site (, you are accepting this Privacy Policy. We reserve the right to change our Privacy Policy at any time.

What information Do We Collect?
We collect information from you when you register on the site, place an order or through other communications such as e-mail or online forms.

When ordering or registering, we will ask for your name, e-mail address, mailing address and phone number.

As we use an invoicing payment method, no credit card information is requested.

Like many websites, we use "cookies" to gather information about visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.

How Do We Use Your information?
We may use the information we collect from you when you register, purchase products or through communications in the following ways:

To allow us to better service you in responding to your customer service requests.

To quickly process your order.

How Do We Protect Visitor Information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is transferred and contained on secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

Do We Use "cookies"?
Yes. Cookies are small files that our web hosting service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

These cookies do not collect any personal information.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (i.e. Mozilla Firefox, Netscape Navigator, Internet Explorer, etc) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly.

Do We Disclose The Information We Collect To Outside Parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information, except as described below. The term "outside parties" does not include our website development partners who assist us in maintaining the website and who are required to keep such information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights or property.

If the Valley Ridge products was to ever sell all or a section of it’s business to a third party, then customer information held on our database could be made available to the third party if appropriate as part of that sale.

How Can You Modify Information You Have Provided To Us?
Where you are registered on our site, you can change your details at any time by logging on in the "My Account" section.

Please note that we maintain information about individual sale transactions in order to service that transaction and for record keeping.

Third Party Links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

Questions and Feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Online Policy Only
This online privacy policy applies only to information collected through our website.